SHIPPING POLICY
We’re committed to getting your order to you safely and on time.
1. Processing Time
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Rates
- We offer Standard and International Shipping options.
- Shipping rates are calculated at checkout based on location and weight.
3. Estimated Delivery Times
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
- International Shipping: 7–14 business days
Delivery times may vary based on destination and courier delays.
4. Tracking
Once your order is shipped, you will receive a tracking number by email.
5. Lost or Delayed Packages
If your package is delayed or lost, please contact us at infos.modernlifestyle@gmail.com. We will investigate with the carrier and resolve the issue promptly.
🔁 Return & Exchange Policy
Effective Date: [Insert Date]
We want you to love your purchase. If you're not satisfied, we accept returns and exchanges within 14 days of delivery.
1. Eligibility for Return
- Items must be unworn, unwashed, and in original condition with tags attached.
- Sale or clearance items are final sale and cannot be returned.
- Returns must be initiated within 14 days of delivery.
2. How to Return
- Email us at infos.modernlifestyle@gmail.com with your order number and reason for return.
- We will provide a return authorization and instructions.
- You are responsible for return shipping costs unless the item is damaged or incorrect.
3. Exchanges
To make an exchange, please follow the return process and place a new order for the desired item.
4. Refunds
- Once your return is received and inspected, you will be notified by email.
- If approved, your refund will be issued to your original payment method within 5–10 business days.
5. Damaged or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery, and we will correct the issue at no cost to you.